Description

NOTE:

TRANSPORT IS FULFILLED BY TOYOTA COMMUTER VEHICLES.

ALL BOOKINGS ARE BINDING AND NON-REFUNDABLE.

WHEN OUR DRIVER COMES TO COLLECT YOU AT THE TIME YOU SPECIFY – PLEASE BE READY IN THE HOTEL LOBBY OR BE READY TO COME DOWN WHEN YOU GET THE ROOM CALL FROM RECEPTION.

PASSENGER NUMBERS

IF YOU HAVE NO CHECK-IN LUGGAGE THE MAXIMUM NUMBER OF PASSENGERS IS 14.

STANDARD HAND LUGGAGE RESTRICTIONS

WE HAVE A GENEROUS PER PERSON BAGGAGE ALLOWANCE.

1 HAND LUGGAGE: HEIGHT (56cm or 22″), WIDTH (36cm or 14 “) AND DEPTH (23cm or 9”)

IF YOUR PARTY HAS EXCESS BAGGAGE WE CAN ARRANGE SEPARATE BEST VALUE TRANSPORT TO CATER TO YOUR BAGGAGE NEEDS.

DELAYS AND UNSCHEDULED STOPS

IF THE DRIVER IS MADE TO WAIT AN UNREASONABLE AMOUNT OF TIME (MORE THAN 30 MINUTES), ADDITIONAL COSTS ARE INCURRED; SEE BELOW.

IF YOU ASK THE DRIVER TO STOP DURING THE JOURNEY (FOR FOOD OR SHOPPING) ADDITIONAL COSTS ARE INCURRED.

STOPPING AT THE SERVICE LAYBY TO US WC FACILITIES IS NOT CHARGED.

ADDITIONAL CHARGES

UP TO 30 MINUTES WILL BE CHARGED AT AN ADDITIONAL 100THB AND THEN AT 100THB FOR EVERY 30 MINUTES THEREAFTER.

CANCELLATION AND ‘NO SHOW’

ALL UN-NOTIFIED ‘NO SHOWS’ ARE CHARGED AT FULL RATE.

CANCELLATION OF THE BOOKING LESS THAN 24 HOURS BEFORE PICK-UP IS CHARGED AT FULL RATE.

CHANGING YOUR BOOKING

CHANGES TO YOUR BOOKING CAN BE MADE UP TO 24 HOURS BEFORE THE SCHEDULED BOOKING TIME.

PLEASE EMAIL: BOOKING@TOURDESKPATTAYA.COM

THAILAND IS A DEVELOPING COUNTRY.  NO RESPONSIBILITY IS ACCEPTED BY OUR COMPANY FOR ANY DELAYS OR OTHER CONSEQUENCES RESULTING FROM POORLY MADE ROADS, UN-NOTIFIED POLICE ROAD CLOSURES, TRAFFIC ACCIDENTS OR ACTS OF GOD. IN ALL CASES WHERE OUR DRIVER NOTIFIES US OF A POTENTIAL DELAY, WE WILL CONTACT YOU AT THE FIRST OPPORTUNITY. FURTHER INFORMATION REGARDING OUR TERMS AND CONDITIONS CAN BE FOUND AT WWW.TOURDESKPATTAYA.COM